Computer​/Communication Technician II at Leigh High School

Computer / Communication Technician II

Calendar and Compensation $73,523.41 - $94,333.51 annually (SEIU Salary Schedule Range 14) Generous health benefit options, including three (3) plans with full family coverage and no employee contribution 260 day calendar

General Description:

Reporting to the Director of Technology, the Computer / Communication Technician II is a member of the Technical Support Team of the Technology Service Department. The Computer / Communication Technician II is responsible for first and second level problem resolution of the CUHSD desktop-computing environment. This environment includes PCs, Macs, Chromebooks, printers, computer operating systems and applications.

Primary Responsibilities:

• Technology Support:
  Performs installation, configuration, troubleshooting, and repair of site technology including, but not limited to, computers, phones, printers, Chromebooks, tablets, computer peripherals, software, and AV equipment. Coordinates repairs of district technology with outside vendors. Installs and configures software applications for both PC and Macintosh computers. Assists in the maintenance, upgrades, and security of the District's various networks including Local Area Networks (LAN), wireless networks and access points.
  
  Resolve technology support request using the district web help desk in order while ensuring excellent customer service. Coordinates software vendor technical support to resolve ongoing support issues. Provides clear verbal and written communication.
• Technology Coordination:
  Maintains inventory and documentation of all site technology. Helps maintains the technology service center as a neat and orderly environment. Performs all related duties as assigned.

Who We Are:

Campbell Union High School District, located in the heart of the Silicon Valley, is a small, close knit district committed to ensuring every student is ready for the future. We strive to be data-informed and focused on results, while promoting humanity, kindness, and personal responsibility. We are proud to provide a supportive environment of collaboration among our staff. We know that high quality teachers, administrators and staff are key to our students' success and are working to retain and recruit passionate and effective talent.

Qualifications:

Education equivalent to completion of the twelfth grade. Possession of a valid California driver's license. Two (2) years of PC support experience in a moderate to large enterprise environment, including local and wide area networks. Strong knowledge in both wired and wireless network technologies. Proficiency in Google Platforms, including Google Drive, Google Sheets, Google Docs, and Google Slides. Knowledge of Microsoft Productivity tools.

Knowledge and experience in the use of computers, printers and related PC / MAC equipment. Experience with PC based operating systems Windows, Mac and PC Applications. Must have strong analytical skills and be able to work in stressful and often changing environment. Must be willing and interested in working in a team environment. Some duties may be required outside the normal workday.

Working Conditions/Contacts:
Daily contacts with staff members and administrators. Work is performed primarily inside on one of seven campuses or the District Office; occasional lifting up to 40 pounds; constant exposure to moderate noise intensity level; occasional exposure to weather to and from classes Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.