Workday Project Manager

Workday Lead (HCM Program Manager)

Location:

Remote (Canada – Ontario) or San Jose, Costa Rica

TD SYNNEX is a global leader in IT distribution and services, empowering businesses with innovative technology solutions and exceptional talent. We celebrate diversity, foster an entrepreneurial spirit, and invest in our people's growth—so you can chart a rewarding career path while making a tangible impact on our organization and customers worldwide.

We're looking for a Workday HCM Program Manager to help shape the future of our global HR technology ecosystem. This is an exciting opportunity to work hands-on with an assigned client group, understand their priorities, and translate business needs into scalable solutions that improve the co-worker experience and strengthen how we deliver HR services. In this role, you'll partner closely with HR, business, and technology stakeholders to drive practical solutions, optimize processes, and support the continued evolution of Workday as a core platform for our global organization.

What You'll Do

• Serve as the lead for an assigned client group, building strong relationships and becoming a trusted partner in understanding business needs, pain points, and opportunities.
• Translate stakeholder requirements into effective Workday configuration, reporting, dashboards, and process solutions that are scalable, sustainable, and aligned to business goals.
• Lead and support end-to-end Workday initiatives, including enhancements, implementations, integrations, testing, deployment, and post-go-live support.
• Partner with HR, Payroll, Talent Acquisition, Finance, IT, and third-party vendors to deliver solutions that improve efficiency, strengthen data integrity, and enhance the user experience.
• Identify opportunities to streamline workflows, reduce manual workarounds, and increase adoption of Workday self-service capabilities.
• Facilitate requirements sessions, design workshops, user acceptance testing, change readiness activities, and stakeholder communications.
• Monitor Workday releases, product updates, and HR technology trends; recommend opportunities to adopt new functionality that supports our future technology roadmap.
• Create and maintain job aids, training materials, and knowledge-sharing resources to support successful adoption.

What We're Looking For

• Bachelor's degree in Information Systems, Human Resources, Business, or a related field, or equivalent work experience.
• Workday certifications are preferred, especially in Core HCM, Benefits, Recruiting, Time Tracking, Absence, Advanced Compensation, Reporting, Integrations, or Talent.

• 5–8 years of hands-on Workday implementation, configuration, optimization, and support experience in a consulting or in-house HRIS environment.
• Experience partnering directly with a client group, HR function, or business stakeholder team to gather requirements and deliver technology-enabled solutions.
• Proven ability to deliver Workday projects, enhancements, and process improvements on time while balancing multiple priorities.

• Strong functional knowledge of Workday HCM and related modules such as Benefits, Recruiting, Time Tracking, Absence, Compensation, Security, Reporting, and Integrations.
• Ability to think strategically while staying close to the details needed to design, test, and deliver high-quality solutions.
• Strong stakeholder management skills with the ability to influence, advise, and communicate effectively across technical and non-technical audiences.
• Excellent problem-solving, critical thinking, and decision-making skills.
• Strong written and verbal communication skills, with the ability to simplify technical concepts and create clear documentation.
• Highly organized and adaptable, with the ability to manage competing priorities and deadlines in a fast-moving environment.
• Demonstrated commitment to confidentiality, compliance, data integrity, and sound HR technology governance.
• Ideal candidate is available to work West Coast-aligned business hours to support the assigned client group and key stakeholders.

Annual compensation offered will be based on several variables including geographic…