Site Reliability Engineer, Compute Platform

Site Reliability Engineer, Compute Platform

Location:

San Jose

Team:
Technology

Employment Type:

Regular

Job Code: A174647

• Responsible for the reliability of Tik Tok’s major data warehouse products, services, and query engines, such as Click House, Spark, Presto, Doris, etc.
• Uphold Service Level Agreements (SLAs): ensure that all service level objectives and agreements from Tik Tok’s Data Platform services are met and respond promptly to any system outages or issues.
• Continuous Performance Optimization: analyze service performance and reliability patterns to identify potential bottlenecks, implement proactive measures to prevent service disruptions, and work with development teams to optimize application performance and resource utilization.
• Incident Management: lead efforts to troubleshoot and resolve service incidents and post‑mortems, coordinating with cross‑functional teams to manage and mitigate service‑impacting events.
• Infrastructure Automation: automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
• Collaboration:
  
  engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Capacity and Demand Planning: assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Stay Updated: keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

• Bachelor’s Degree or above in Computer Science, Engineering, or a related field, with a passion for computer science and Internet technology.
• In‑depth understanding of Linux, computer networking, and databases; proficiency in common SRE/Dev Ops open‑source toolsets, system monitoring tools, and container orchestration platforms such as Kubernetes.
• Experience or familiarity with open‑source or commercial technologies such as Click House, Hadoop, Doris, Spark, Presto, and Kubernetes.
• Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.
• Excellent problem‑solving skills and the ability to think critically.
• Strong written and verbal communication skills, with a customer‑first mindset, a strong sense of ownership, and the ability to collaborate effectively.

The base salary range for this position in the selected city is $156,000 - $387,600 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the total package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day‑one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year, and 17 days of paid personal time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at