Director, IT and Infrastructure

We’re Hiring:
Director, IT and Infrastructure

Incedo Inc. is a high-growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We are a long-term strategy execution partner for Fortune 500 enterprises, operating at the intersection of business and technology across Banking & Payments, Wealth Management, Telecom, Hi-Tech, and Life Sciences.

We are building Incedo 4.0 - an AI-native, execution-focused, founder-led organization designed for scale, speed, and long-term impact.

Incedo delivers ROI from AI @ Scale through the “Power of 3”:

• Engineering & Operations excellence

Are you a strategic technology leader who thrives at the intersection of infrastructure, cloud, Dev Ops, and engineering enablement? We're seeking a Director, IT and Infrastructure to drive agility, scalability, and resilience across our enterprise and production environments.

In this role, you'll lead the infrastructure that powers both internal IT systems and customer‑facing production applications, ensuring high availability, security, and operational excellence while enabling fast‑moving engineering workflows and continuous delivery.

Infrastructure & Operations Leadership

• Lead the design, implementation, and optimization of on‑premises, hybrid, and cloud infrastructure
• Ensure performance, security, scalability, and reliability of enterprise and production environments
• Oversee production operations with a focus on observability, resilience, and proactive incident management
• Drive adoption of Dev Ops and Agile practices across infrastructure and operations teams
• Partner with Engineering and Product teams to enable CI/CD pipelines, automated testing, and environment provisioning
• Champion Infrastructure‑as‑Code and automation frameworks to improve consistency and deployment velocity
• Collaborate closely with Engineering, Dev Ops, SRE, Security, and Cloud Operations teams
• Align infrastructure strategy with product delivery goals and technology roadmaps
• Promote operational excellence through observability, performance optimization, and postmortem‑driven learning
• Develop and execute a multi‑year infrastructure modernization strategy
• Lead capacity planning, lifecycle management, patching, upgrades, and cloud optimization initiatives
• Ensure compliance with security, audit, and operational requirements
• Lead, mentor, and develop infrastructure engineers, cloud administrators, and IT operations professionals
• Foster a culture of ownership, speed, accountability, and continuous improvement
• Manage strategic vendor and technology partner relationships

• Bachelor's degree in Computer Science, Information Systems, or related field (Master's preferred)
• 10+ years of infrastructure, operations, or cloud experience, including 5+ years in leadership roles
• Deep expertise in hybrid and multi‑cloud environments (AWS, Azure, and/or GCP)
• Strong background in Linux/Windows administration, networking, cloud platforms, and automation
• OCI experience is mandatory
• Hands‑on experience with Kubernetes, Docker, Terraform, Ansible, Jenkins, Git Lab, ArgoCD, Prometheus, Grafana, and modern Dev Ops tool chains
• Proven success leading cross‑functional teams within SaaS, cloud, or high‑growth technology environments
• Exceptional communication skills with the ability to translate technical strategy into business outcomes

• Experience supporting customer‑facing production environments with high availability requirements
• Strong partnership experience with Software Engineering and SRE organizations
• Knowledge of security frameworks, ITIL principles, and automation‑first operations
• Familiarity with Fin Ops and cloud cost optimization practices
• Experience managing distributed and remote teams

You’ll have the opportunity to shape the future of our infrastructure platform, accelerate engineering innovation, and lead transformational initiatives that directly impact our products, customers, and business growth.

Interested candidates are encouraged to apply and be part of a team driving modern infrastructure excellence.