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Global Technical Support Specialist — Security Tech
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-07-10
Listing for:
Reolink
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Reolink, a leader in intelligent visual technology for homes and businesses, is seeking a on-site call center specialist in City of Industry to support global customers in English via email, chat, and phone. You will handle escalated technical issues and collaborate with R&D to drive resolutions, while training call center agents to ensure product proficiency and adherence to standards.
The role emphasizes identifying operational issues, optimizing processes, and improving service quality.
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