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Customer Reliability Engineer, Hypershield & Nexus
Job in
San Jose, Santa Clara County, California, 95113, USA
Listed on 2026-07-18
Listing for:
Cisco Systems, Inc.
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Systems Engineer, SRE/Site Reliability
Job Description & How to Apply Below
Cisco Systems, Inc. is seeking a Customer Reliability Engineer to join the Hypershield team for Nexus N9300 on-prem environments. The role emphasizes deep networking, troubleshooting, and direct customer engagement to resolve complex production incidents under SLA.
Responsibilities include owning escalated cases, diagnosing failures across the data-center stack, and driving systemic improvements through runbooks and tooling. Strong Linux/Kubernetes experience is required.
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