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Bilingual Tech Support Engineer Customer Success
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-07-18
Listing for:
Cerby
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Cerby is hiring a Technical Support Engineer in the United States to join our Customer Success organization. You will be the first line of contact for customers, addressing technical issues, monitoring tickets, and maintaining high satisfaction.
You’ll work with engineering to enhance automation and maintain knowledge base resources. The role requires strong problem-solving, bilingual English/Spanish communication, and experience with web technologies.
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