Data Center Capacity Operations Manager

Title: Data Center Capacity Operations Manager

Job Type: Contract

Contract Length: 9 months

Pay Range: $50-53/hr

Start Date: ASAP

Location: Prefer Hybrid in Phoenix, AZ but very open to Remote PST

Our client, a leader in Cloud Infrastructure, is looking for a skilled Data Center Capacity Operations Manager to join their team for a 9 months engagement. This project involves bridging the gap between physical infrastructure and logical reliability, ensuring that our global data center footprint is scalable, redundant, and manageable through "lights-out" remote operations. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.

• Monitor and analyze capacity metrics, aligning hardware requirements with physical data center resources.
• Perform complex rack-based 3-phase power calculations (kVA loads) to balance redundant bus feeds and ensure electrical stability.
• Design and configure network fabric architectures, ensuring high availability through robust network connection redundancy at the node level.
• Manage remote ticketing and troubleshooting for lights-out environments, utilizing Out-of-Band (OOB) management for full remote operational control.
• Apply Site Reliability Engineering (SRE) principles to data center operations, focusing on automation (IaC), latency reduction, and the overall reliability of physical and virtual infrastructure.
• Execute hands-on tasks, including server builds, hardware assembly, and troubleshooting.
• Coordinate with Data Center Operations to support physical deployments, including racking and precision cabling.
• Manage incoming requests through Jira/Service Now, prioritizing tasks and coordinating with cross-functional teams to maintain 24/7 uptime.
• Coordinate procurement and vendor relations to ensure timely hardware orders, addressing shipment discrepancies and maintaining accurate documentation.
• Identify and implement process improvements to enhance operational efficiency, scalability, and "time-to-compute" metrics.

• Deep familiarity with spine-leaf architecture, network fabric design, and implementing redundant failover paths per node.
• Practical knowledge of 3-phase power distribution, including managing A/B redundant power feeds and load balancing.
• Experience using SRE methodologies to automate repetitive operational tasks and hardware provisioning workflows.
• Proven ability to maintain uptime in lights-out facilities through advanced remote monitoring and OOB management.
• Strong knowledge of data center infrastructure and the ability to translate technical demand into physical hardware needs.
• Experience with server builds and hardware troubleshooting, combined with proficiency in tools like Jira and Service Now.
• Excellent communication for cross-team alignment, strong project management skills, and the ability to work independently in a fast-paced environment.
• W2 only (No C2C or 1099 contractors)

#LI-BV1