Lab Administrator

itD is seeking a Lab Administrator to ensure the smooth operation, maintenance, and readiness of engineering lab infrastructure across multiple locations. This role supports engineering teams by managing hardware assets, coordinating installations, resolving infrastructure issues, maintaining testbed readiness, and maximizing the availability and utilization of lab resources. The ideal candidate will bring hands‑on experience with networking hardware, lab infrastructure, and troubleshooting while delivering reliable, high‑quality support in a fast‑paced engineering environment.

Location: On‑site - San Jose, CA / Milpitas, CA

Duration: 12 months

Pay Rate: $30 - $30.60 hourly

We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

• Coordinate rack‑and‑stack activities with Lab Support teams to ensure timely deployment of engineering hardware.
• Install, configure, and maintain routers, switches, servers, optics, power shelves, and related infrastructure.
• Build, configure, and validate engineering testbeds based on technical requirements.
• Perform chassis assembly, line card installation, hardware upgrades, and initial hardware verification and health checks.
• Troubleshoot infrastructure and hardware issues, including cabling, network connectivity, PXE boot failures, device bring‑up, image loading, and power‑related issues.
• Ensure testbeds are fully operational by verifying power, cooling, network connectivity, topology configuration, and console access prior to engineering handoff.
• Manage hardware inventory, asset tracking, equipment movement, documentation, and device replacements to support efficient lab operations.

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast‑track opportunities.

• Minimum of 3 years of experience supporting engineering labs, data center environments, or related infrastructure.
• Strong knowledge of networking fundamentals and network troubleshooting, including connectivity and routing protocols.
• Experience booting and loading images on routers.
• Experience bringing up and supporting large‑scale network topologies.
• Hands‑on experience installing and troubleshooting routers, switches, and related networking hardware.
• Knowledge of traffic generators, Linux systems, switches, and routers.
• Experience with rack‑and‑stack operations, fiber and copper cabling standards, and hardware installation.
• Familiarity with PXE boot, provisioning, hardware diagnostics, inventory management, asset tracking, and technical documentation.

• 3–5 years of experience supporting engineering lab environments.
• Experience supporting large engineering or cross‑functional technical teams.
• Experience configuring and maintaining engineering testbeds.
• Strong organizational, communication, collaboration, problem‑solving, time management, and multitasking skills with a customer‑focused support mindset.

• Bachelor's degree in a relevant field or equivalent work experience required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at  and let us know the nature of your request and your contact information.