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Supervising Applications Analyst - Airport

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: City of San José
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 153535 - 186929 USD Yearly USD 153535.00 186929.00 YEAR
Job Description & How to Apply Below

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities.

If you need assistance or an accommodation due to a disability, please contact us at , 711 (TTY), or via email at City Careers.

About The Department About San José Mineta International Airport (SJC):
Fly Simple

Fueled by a culture of innovation, San José Mineta International Airport (SJC) is the Bay Area's easiest and most dependable Airport due to its medium size, simple layout, temperate climate and location. SJC is located just minutes from downtown San José – the Bay Area’s largest city and the Capital of Silicon Valley. SJC is a self-supporting enterprise owned and operated by the City of San José.

SJC was rated California’s top-performing airport for on-time departures by Cirium in 2024 and 2025. SJC currently offers nonstop service to more than 40 domestic and international destinations. The Airport’s two fixed-base operators, as well as several corporate aviation tenants, serve the business aviation needs of Silicon Valley; corporate and general aviation traffic represents more than a quarter of aircraft operations  more information and to connect with SJC on social media, visit

Position Duties

San José Mineta International Airport (SJC) is currently recruiting to fill one (1) Supervising Applications Analyst vacancy within the Airport Technology Services Section. The Supervising Applications Analyst leads a team of six IT professionals who are responsible for the delivery of enterprise application management and frontline technical support services within a complex, 24/7 aviation environment. Under general direction, this role is responsible for planning, implementing, enhancing, and maintaining mission-critical business systems that support airport administration, operations, and public safety functions.

This includes operational and administrative platforms used across terminals, airfield operations, maintenance, finance, and other airport divisions. The position ensures system performance, user access management, upgrades, integrations, vendor coordination, cybersecurity compliance, and business continuity, minimizing downtime that could affect safety, security, or passenger experience. The team Is responsible for application administration, network support, desktop services, troubleshooting, and end user assistance across administrative offices, terminals, and operational facilities.

This position establishes service standards, monitors ticketing and performance metrics, oversees application lifecycle management, and ensures responsive support for airport staff, tenants, and partner agencies. Additionally, the position manages program budgets, directs funding allocation for software and infrastructure initiatives, negotiates vendor contracts, and tracks expenditures to deliver reliable, secure, and cost-effective technology services that support safe and efficient airport operations.

The position also directs after hours, emergency service responses to equipment or system failures to serve the 24/7 needs of an organization. It serves as a key member of the Airport Emergency Operations Center for planning, policy, and execution of the Airport’s IT response to incidents.

Key Responsibilities
  • Oversee day-to-day support for enterprise applications and management of their platforms; ensure high availability and reliability of applications; manage…
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