CXOne Cloud Platform Engineer; CCaaS
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-07-26
Listing for:
MorganFranklin Consulting
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
Morgan Franklin Consulting seeks a CXOne Platform Engineer to drive cloud-native design and development for the contact center. You will design, implement, and maintain scalable CXOne solutions, including ACD, IVR, and omnichannel workflows, while leading API integrations and performance testing.
The role involves collaborating with stakeholders, translating business needs into technical solutions, and occasionally working after hours. Strong CXOne experience and scripting abilities are essential.
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