System Administrator

Key Responsibilities IT Operations & Infrastructure

• Manage and maintain network, servers, systems, and core IT infrastructure.
• Oversee daily IT operations, ensuring systems are reliable, secure, and available to staff.
• Administer and maintain Windows Server environments, Active Directory services, and VMware virtual infrastructure.
• Maintain and support Google Workspace administration, including user management, security policies, and collaboration tools.
• Monitor system health, performance, and uptime across all locations.
• Maintain IT documentation including network diagrams, system configurations, procedures, and asset inventories.
• Implement and enforce IT policies, cybersecurity practices, and access control standards.
• Provide Tier 1–3 helpdesk support for internal employees and approved external users.
• Troubleshoot hardware, software, network, and connectivity issues across offices and job sites.
• Support employees with workstations, laptops, mobile devices, printers, and applications.
• Manage onboarding and offboarding including account provisioning, device setup, and access management.
• Maintain a helpdesk ticketing system and ensure timely resolution of support requests.

• Manage and support Cisco switching infrastructure, firewalls, and networking hardware.
• Maintain and troubleshoot LAN/WAN connectivity, VPN access, and Wi‑Fi networks across offices and job sites.
• Perform system updates, patch management, and security maintenance.
• Manage backup systems, disaster recovery procedures, and system monitoring tools.

• Support and maintain enterprise applications including:
• Architecture Software and BIM Collaborate Pro
• Cloud SaaS Solutions & Applications
• Google Workspace collaboration tools
• VMWare Systems and Applications
• Additional internal business, real estate, and construction management systems such as Procore, Yardi, Autodesk
• Work with departments to troubleshoot software issues and improve system usage.

• Procure, deploy, and maintain IT hardware including laptops, desktops, servers, networking equipment, and mobile devices.
• Maintain hardware inventory, lifecycle management, and replacement planning.
• Configure and deploy systems using standardized imaging and deployment processes.

• Lead the planning, setup, and deployment of IT infrastructure at construction job sites.
• Coordinate with internet service providers (ISPs) to establish connectivity for new project locations.
• Manage job site network setup including routers, switching, Wi‑Fi, and communications systems.
• Oversee job site IT projects from initial planning through project completion, ensuring reliable connectivity and technology support.
• Provide onsite troubleshooting and support for field teams and project staff.
• Coordinate with IT vendors, telecom providers, and ISPs for procurement, troubleshooting, and service management.
• Manage vendor relationships and ensure services meet company requirements.

• 5–7+ years of experience in network administration, systems administration, or IT infrastructure support.
• Experience managing Windows Server environments and Active Directory services.
• Experience with VMware virtualization platforms.
• Hands‑on experience with Cisco switching and enterprise network infrastructure.
• Experience administering Google Workspace environments.
• Experience providing helpdesk support and direct user support in a multi‑office environment.
• Ability to troubleshoot hardware, networking, and systems issues across multiple locations.
• Strong documentation, communication, and organizational skills.
• Valid driver’s license and ability to travel between offices and job sites across the Bay Area.

• Experience supporting construction, engineering, architecture, or real estate organizations.
• Experience supporting Yardi or other real estate/property management systems.
• Familiarity with network security, endpoint protection, and backup solutions.
• Experience deploying temporary or field office networks for construction sites.
• Relevant certifications such as CompTIA Network+, Microsoft, VMware, or Cisco certifications.
• Full‑time onsite role based primarily in San Jose, California.
• Regular travel to Santa Cruz office and construction job sites throughout the Bay Area.
• Combination of office‑based support, infrastructure management, and field deployments.

Occasional after-hours maintenance or emergency support may be required. Pay Range: $75,000-$95,000