Reporting & Insights Analyst - USDS

Responsibilities

The UDSD JV Trust & Safety Operations team is responsible for executing and overseeing day-to-day Human moderation activities. Our mission is to transform moderation from a labor-intensive process into a data-driven, system-powered operation that balances efficiency and accuracy, enabling Tik Tok to become the most trusted platform.

The Reporting & Insight role serves as the reporting governance and decision-support function within OEA. This role is responsible for creating trusted performance visibility, standardizing reporting logic, and generating actionable insights that support leadership decision-making across LoBs.

• Establish and govern reporting standards, metric definitions, and visibility frameworks across LoBs to maintain a consistent source of truth.
• Build, maintain, and continuously improve recurring reporting, dashboards, scorecards, and executive-level performance views.
• Deliver high-impact deep-dives and structured analysis to identify trends, risks, performance drivers, and opportunities for improvement.
• Partner closely with Planning and Performance, LoB leaders, Data Science, Product, Engineering, and QA to align on definitions and data interpretation.
• Improve reporting efficiency by standardizing outputs, reducing manual effort, and identifying opportunities for automation in reporting workflows.
• Contribute to Operational Excellence and Automation by improving reporting scalability, reducing friction, and embedding insight-driven decision-making.

• Experience in reporting, business intelligence, analytics, operations reporting, or related data-driven operational functions.
• Reporting Governance:
  Strong experience in building reporting standards, metric definitions, dashboard logic, and executive visibility mechanisms across multiple business areas.
• Strategic Insight:
  Proven ability to turn data into clear business narratives, identify systemic risks, and provide decision-useful recommendations rather than just reporting outputs.
• Cross-Functional Partnership:
  Experience working with Data Science, Product, Engineering, and Operations stakeholders to align definitions, resolve ambiguity, and improve consistency.
• Communication:
  Strong written and verbal communication skills, with the ability to present insights clearly to senior stakeholders.

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

Tik Tok recognises that keeping our platform safe for the Tik Tok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

Tik Tok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm.

We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS…