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Hybrid Tech Support Analyst | Customer Care
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-07-29
Listing for:
Amadeus Hospitality
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Amadeus is seeking a Customer Support Analyst to provide first-line technical support to customers via phone, email, and chat. You will document cases, troubleshoot incidents, and escalate complex issues while maintaining high service levels.
Ideal candidates have 1+ year in a technical support role, strong English skills, and the ability to handle multiple issues in a fast-paced environment. A hybrid work model is required.
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