Head - Executive​/CXO Engagements Whatfix - San Jose, CA,

Head
- Executive/CXO Engagements

Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications.

Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle.

Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.

Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions.

Investors:
Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor Soft Bank Vision Fund
2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners.

With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the "Top 50 Indian Software Companies" as per G2 Best Software Awards.

Recognized as a "Leader" in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.

The only vendor recognized as a Customers' Choice in the 2024 Gartner® Voice of the Customer for Digital Adoption Platforms has once again earned the Customers' Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8%

Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive Year

Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work

Only DAP to be among the top 35% companies worldwide in sustainability excellence with Eco Vadis Bronze Medal

On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions.

Be one of the key Leaders in this awesome journey of building a billion-dollar company!

About the Role

We are looking to hire a Head
- Executive/CXO Engagements - a relationship-first operator whose primary mandate is to unlock C-level access at our most strategic global accounts.

This is not a traditional sales role. There are no direct quotas or transactional expectations - but there will be clear KPIs around account penetration and strategic access (e.g., CXO entry into Top 50 strategic accounts, volume of executive connects, influence on deal velocity, etc.).

Instead, the charter is singular: build and activate executive relationships that accelerate Whatfix's access, credibility, and influence with Global 2000 CXOs. This role is our go-to connector - turning networks into access and relationships into business velocity.

You will be leveraging investor and board networks, facilitating warm intros, and orchestrating executive-to-executive connects. You'll serve as a…