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Lead Desktop Support Technician
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-01
Listing for:
New Era Technology
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
New Era Technology is hiring a Desktop Support Technician to lead a small team and deliver top-tier IT support. You will resolve hardware, software, and network issues for Windows and Mac devices, while guiding junior staff and coordinating with higher-level teams.
The role expects strong customer service, effective communication, and the ability to adapt to changes in a fast-paced environment.
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