Procurement Operations Manager

At Extra Hop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on Extra Hop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools.

With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.

The Procurement Operations Manager is responsible for supporting the procurement of goods and services that enable internal business operations across the organization. This role partners with internal stakeholders to source products and services, manage vendor relationships, negotiate commercial terms, and help ensure timely delivery while balancing cost, quality, and business needs.

The ideal candidate has experience purchasing technology-related products, software, professional services, and operational resources and enjoys collaborating across teams to deliver efficient procurement solutions.

• Manage sourcing and purchasing activities for internal business functions.
• Partner with the RFx (RFI, RFP, RFQ) team to support supplier evaluations and commercial negotiations.
• Execute sourcing activities that align with business requirements, budgets, and procurement guidelines.
• Identify opportunities to improve value, reduce costs, and support operational efficiency.
• Assist with spend analysis and provide recommendations for purchasing efficiencies.
• Partner closely with Accounting and Legal to coordinate contract renewals and ensure Accounting is aware of multi-year agreements.
• Build and maintain effective vendor relationships.
• Negotiate pricing, contract renewals, service agreements, and standard commercial terms.
• Monitor supplier performance and elevate issues when appropriate.
• Maintain procurement documentation and contract records.
• Set up vendors and issue purchase orders within Net Suite.
• Partner with Accounting to ensure purchases are coded to the appropriate departments.

• Follow established procurement policies, approval workflows, and financial controls.
• Partner with Legal, Security, Privacy, Finance, and business stakeholders throughout vendor onboarding.
• Identify opportunities to improve procurement processes and operational efficiency.
• Track procurement metrics and prepare routine spend reporting.

• Bachelor's degree in Supply Chain, Business Administration, Finance, Operations, Engineering, or a related field preferred.

• 3–5 years of procurement, sourcing, purchasing, or vendor management experience.
• Experience supporting corporate functions within a technology, SaaS, software, or similar environment preferred.
• Experience purchasing software, technology services, professional services, and indirect spend categories.

• Experience using procurement or ERP systems (Net Suite or similar).
• Working knowledge of contract structures, software licensing, procurement processes, and vendor lifecycle management.
• Proficiency with Excel and basic spend analysis.

• Procurement and vendor management
• Negotiation and problem solving
• Relationship management
• Financial and business acumen
• Organization and attention to detail
• Communication and collaboration
• Analytical thinking
• Ability to manage multiple priorities in a fast-paced environment

The salary range for this role is $95,000 - $110,000 + bonus + benefits

Extra Hop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, Extra Hop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure,