Senior Salesforce AI Architect
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-11
Listing for:
TechWish
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
AI Engineer (Applied/Software), AI Business & Operations, CRM Systems & Management
Job Description & How to Apply Below
We are seeking a Senior Salesforce AI Architect to drive scalable AI adoption and business transformation across the Salesforce ecosystem. The role focuses on delivering AI-enabled business outcomes while defining enterprise architecture standards, governance, and integration patterns aligned with broader AI strategy.
Key Responsibilities- Partner with GCP AI and enterprise architecture teams on AI strategy and roadmap.
- Align Salesforce AI capabilities with enterprise AI initiatives and evaluate build-vs-buy decisions.
- Deliver AI use cases across Sales, Service, Marketing, and Experience Clouds.
- Architect solutions using Salesforce Einstein, Agentforce, Einstein Copilot, Data Cloud, Flow Automation, and Mule Soft.
- Design reusable AI frameworks for CRM workflows, automation, copilots, and customer engagement.
- Integrate Salesforce securely with enterprise AI services, APIs, and platforms.
- Define responsible AI governance, security, privacy, and compliance practices.
- Enable engineering teams with standards, templates, and operational best practices.
- 8+ years of Salesforce architecture and platform engineering experience.
- Deep expertise in Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Mule Soft, and Salesforce platform architecture.
- Hands‑on experience with Salesforce Einstein, Agentforce, Einstein Copilot, and Data Cloud.
- Experience designing enterprise CRM solutions and AI/GenAI adoption strategies.
- Strong stakeholder management and executive communication skills.
- Salesforce Certified Technical Architect (CTA) preferred.
- Experience integrating with GCP Vertex AI, OpenAI, or Azure OpenAI.
- Familiarity with AI orchestration, RAG, copilots, and conversational AI.
- Experience leading enterprise AI transformation initiatives and cross-platform collaboration.
Position Requirements
10+ Years
work experience
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