IT Help Desk

IT Help Desk (JN - San Jose, California

Salary: USD
25 - USD
30 per hour

Pay rate: $25-30 per hour

Responsibilities:

• Installing and configuring hardware and software components to ensure usability.
• Rack and stacking Server, lifting up to 50lb weight.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Install and configure systems which support infrastructure and/or R&D activities.
• Develop and maintain installation and configuration procedures.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
• Operations and Support
• Asset Management, includes 4 physical asset audits per year
• Need to track inventory any time

• 4+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• RHEL, CENTOS, ROCKY, UBUNTU, and other Linux base OS installation, management, and support
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Good problem-solving skills.