Technical Support Engineer
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-24
Listing for:
Franklin Whole Home
Full Time
position Listed on 2026-08-24
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
FranklinWH Energy Storage Inc. is seeking a Technical Support Engineer to join our team in San Jose, CA. In this role, you will be responsible for servicing, repairing, and maintaining residential battery systems while ensuring strict compliance with safety regulations.
Responsibilities- Provide technical support for residential energy storage systems.
- Diagnose and repair system issues to ensure optimal performance.
- Conduct routine maintenance and inspections to uphold safety standards.
- Collaborate with engineering teams to improve system efficiency.
- Assist customers with troubleshooting and technical inquiries.
- Bachelor’s degree in Industrial or Electrical Engineering.
- 36 months of experience in technical maintenance and electrical systems operation.
- Strong problem‑solving skills and ability to work in a fast‑paced environment.
- Excellent communication and customer service abilities.
FranklinWH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. This is a full‑time position.
Benefits- 401(k) Retirement Plan.
- Medical/dental/life/disability program.
- PTO, and sick days.
- Life insurance and long‑term disability.
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