Sr. Solution Architect

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Location: San Jose, California, United States

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community.

We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Supermicro is looking fora

Sr. Solution Architecttodrivecloud management requirements forSupermicro

Enterprisecustomers. In this role, theidealcandidateshould be able to demonstratethebuildingofarchitectural designblueprints, identify gapsin technology,test,troubleshoot and implement complex software management solutions.

This role requires strong project management skills, technical expertise and communication skills to ensure seamless collaboration between all stakeholders.

The successful applicantshould be experienced in data center operations, IT risk assessment, with a strong understanding oflife cycle management for AI factories.

Familiarity with virtualizationframeworks, networking, server system management,digital infrastructure and

Liquid Cooledoperationsare mandatory.

Build strong credibility with customers and ensure a positive, productive experience for Supermicrosolutions

Develop and maintain reference materials such as user documentation, troubleshooting guides, scripts,surveys, process flow improvement andrunbooks.

Improve internal processes to enhance efficiency for both customers and internal product teams.

Collaborate with product, production, sales, and field technical teams to advocate customer needsand requirements.

Partner with internal development teams to driveproduct and process improvements based on customer feedback.

Minimum Qualifications

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field
• At least 8
  -10 years of experience in Server Management technologies in Data Centers, solution architect, product management, software development, Field support teams or related role
• Experience working with Day0 through Day2 enterprise data center operations, Redfish RESTful APIs, redfish frameworks, Enterprise networking topologies, playbooks, Enterprise security infrastructure like LDAP/AD
• Experience in architecting end-to-end solutions with an emphasis on scalable enterprise digital infrastructure footprints for modern AI data centers.

Required Qualifications

• Experience working in customer-facing technical rolesforcloud-basedsoftware products.
• Strong understanding of consumer environments and troubleshooting methodologies.
• Solid understanding of Kubernetes frameworks, ELK, Prometheus and telemetry harvesting.
• Comfortable in a lab setting and able to reproduce product defects effectively
• Possess Analytical Problem-Solving skills.
• Be a strategic thinker and willing to quickly adapt to IT industry trends and market.
• Be a results-driven individual capable of driving and executing all stages of system development life cycle including requirements gathering, definition, architectural design, pen testing, fuzz testing and supporting enterprise strategies tailored to Supermicro’s integrated software ecosystem.
• Exceptional communication and presentation skills are a must, able to collaborate effectively across internal and external business units.
• Master level knowledge of hardware architecture, network protocols, OS kernel debugging, HPC design and storage methodologies are a must.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to sit for long periods of time
• Able to input data into a computer and work with a computer screen for long periods of time
• Occasional bending and standing
• Standing, walking, sitting, talking/listening,…