Assistant Chief Information Officer

THE OPPORTUNITY

At the center of one of the most dynamic technology ecosystems in the world, the City of San José offers a rare opportunity for a forward-thinking technology executive to shape the future of public service delivery  the Assistant Chief Information Officer, you will help lead a nationally recognized municipal IT organization that is redefining how local government leverages innovation, data, and emerging technologies – including artificial intelligence – to better serve a diverse and rapidly evolving community.

This role sits at the intersection of strategy, operations, and impact, partnering closely with executive leadership to modernize systems, strengthen cybersecurity, and build a culture of collaboration and continuous improvement across the enterprise.

Known as the “Capital of Silicon Valley,” the City of San José plays a vital economic and cultural role anchoring the world’s leading region of innovation. Spanning 178 square miles at the southern tip of the San Francisco Bay, San José is the largest city in Northern California and the 12th largest city in the nation. With approximately one million residents and 80,000 businesses, San José is one of the most diverse large cities in the United States.

San José’s transformation into a global innovation center has resulted in one of the largest concentrations of technology companies and expertise in the world. San José’s quality of life is unsurpassed. Surrounded by the Diablo and Santa Cruz mountain ranges and enjoying an average of 300 days of sunshine a year, residents have easy access to the beaches along the California coast including Santa Cruz, Monterey, and Carmel;
Yosemite and Lake Tahoe in the Sierra Nevada mountains; local and Napa Valley wine country; and the rich cultural and recreational life of the entire Bay region. San José has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media including Business Week and Money magazines and is proud of its rich cultural diversity and global connections, as well as the essential role the City plays in connecting residents and businesses to the nation and the world.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD advances this mission by delivering reliable business and infrastructure systems, strengthening cybersecurity resilience, enabling data management and business intelligence, promoting responsible use of Artificial Intelligence (AI), and supporting productivity and collaboration solutions. The department also oversees the San José 311 resident experience platform, supports data equity and privacy programs, and drives effective strategic planning.

San José is powered by truly great people, a robust technology environment, and a strong sense of purpose. ITD is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

ITD operates four primary service portfolios:
Business solutions, cybersecurity, infrastructure and operations, and administration and strategic support.

The Assistant Chief Information Officer (ACIO) is the second highest technology leadership position for the City’s ITD organization. The person selected will team with the Chief Information Officer (CIO) to lead and sustain an exceptional innovation and technology team, enabling the City to provide superior municipal services through advanced solutions and processes. While not required, experience in a large, complex, public agency is highly desired and will be a key differentiator in the evaluation of candidates.

The City of San José is seeking a strong leader and mentor with expertise in solving business challenges, managing technology, and advancing a…