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ECommerce Solutions Specialist: Customer Experience Lead

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Support Revolution
Full Time position
Listed on 2026-09-05
Job specializations:
  • IT/Tech
    Ecommerce
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Supermicro is seeking an eCommerce Solution Specialist to provide direct customer support for the eStore, delivering a positive user experience and high satisfaction. You will engage with customers via live chat and email, acting as a product expert and collaborating across product and marketing teams.

The role requires strong communication skills, deep technical understanding of server/storage solutions, and a customer-first mindset.

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