Project Manager, Systems Analyst, IT Project Manager

Project Management Role

Expectations from this role:
Proficiency:
Perform end-to-end management of a single project or deliverable based model; by delivering the agreed scope, within the agreed timeline and cost. Ensure the success and acceptance criteria of the project are met, enhancing customer satisfaction. Outcomes:
Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external). Maintain regular communication with customer; addressing needs through empathy with their environment. Define activities, responsibilities, critical milestones, resources, skills needs, interfaces and budget. Optimize costs and time utilisation, minimize waste and deliver projects on time, on budget as per the contract and agreed scope, with a high quality result.

Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans. Implement the governance model defined for similar projects. Track and reports project KPIs and analyze project health. Effective implementation of software delivery methodologies to improve project KPIs. Adopt and build software engineering best practices which can be leveraged by other teams. Typical performance measures:
Sprint velocity/team productivity. Planned schedule vs actual. Planned effort vs actual. Planned cost vs actual. Retention. Requirement stability and effectiveness of scope change management. Product quality (rework effort, defect density, defect leakage in various phases and number of rejected defects). Risk management index. Adoption of reusable components and artefacts. Customer satisfaction. Performance Areas:
Scope Management:
Conduct requirements analysis, requirements elicitation, scope control and prioritization based on customer needs and scope change management. Drive the creation of common standards such as design documents, traceability matrix, bridge documents, analysis methodologies and solution artefacts. Partner with the customer to define their requirements; elicit requirements from solution envisioning workshop. Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization.

Estimation and Resource Planning:
Consolidate estimates at a solution level, evaluate risks and validate estimates from a technical standpoint, with assumptions, scope and boundaries defined. Review and validate estimates across service lines. Conduct resource planning (pyramid, people development) at a project level based on project requirements. Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading. Identify the different roles and skills for each role, considering the constraints, pre-requisites and other project specific KPIs.

Project/ Schedule Management:
Plan and manage multiple small projects/ modules as defined within UST. Identify risks and mitigation strategies and implement the same to manage simple, small projects/ modules. Anticipate items that cause schedule delays, schedule dependencies and manage them following the proper risk management plan. Identify options to fast track the schedule and plans to implement the same. Estimate the work, plan and track the activities closely and report the progress on a regular basis.

Risk/Issue management:
Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the plan. Identify and closely track the risks in the project and follow escalation path. Document the risks and issues in the project, communicate them to all relevant stakeholders and closely track the impact. Stakeholder Management:
Identify the internal and external stakeholders on the project. Define the RACIA chart and communicate the roles/responsibilities to the stakeholders. Define the communication plan and implement the same. Test and Defect Management:
Support system integration testing (functional / technical). Review/mentor team during test execution. Support defining the test strategy and scenarios. Understand the business impact of defects. Prioritize the defects based on their criticality and severity. Participate in defect triage meetings. Identify and analyse root cause of defects. Interpret the results. Software Development Process Tools & Techniques:
Define/adopt the right tooling strategy for the project. Independently guide the team to develop efficient and high-quality work products. Meet project goals, ensure process compliance and mentor the team. Governance:
Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes. Domain / Industry Knowledge:
Understand how the proposed solution meets client requirements. Technology Concepts:
Understand customer's technology landscape. Map business requirements to technology requirements. Set expectations with the customer. Leverage that…