Technical Solutions Consultant MPO

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Responsibilities
About the team
As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London, and multiple locations in the US, and we're expanding to more hubs.

About the role
Tik Tok seeks experienced Advertising/Marketing technology consultants to support Tik Tok's top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams while working directly with advertisers to guide the implementation of our Performance and Ad Measurement solutions. Ability to self-motivate, prioritize and influence partners are key skills.

Responsibilities
- Lead customer product integration and technical enablement efforts (e.g., Pixel, Catalog, SDK), ensuring seamless product launches that meet business objectives and reduce the client’s overall Time to Value.
- Partner with Sales to understand client's targets and KPIs and lead deep-dives into their existing performance results
- Deliver best-practice recommendations to clients across Signals and Account Performance, supporting Sales in driving their implementation with Advertisers
- Foster product adoption by identifying opportunities from both technical and market perspectives, gathering customer feedback to provide actionable insights to the product team, and actively supporting product improvement.
- Oversee both project execution and business outcomes, coordinating cross-functional teams to ensure timely and successful delivery.
- Stay informed on industry trends and developments, establishing yourself as a thought leader across clients and cross-functional teams.

Qualifications


Minimum Qualifications :
- Bachelor's degree in computer or data science, similar technical field of study, or equivalent practical experience
- 5 years of digital and/or mobile advertising background with an understanding of advertiser measurement technology.
- Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences.
- Demonstrated experience partnering with Sales and Product teams to drive product adoption across key client accounts.
- Experience in analyzing and optimizing campaign advertising performance using technical solutions and best practices.

Preferred Qualifications
- Front-end development background and/or mobile development experience
- Experience working with or implementing mobile SDKs (iOS and Android), server-side technologies, APIs
- Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer etc)

About Tik Tok
Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as…