Enterprise Principal Technology Analyst; Cybersecurity Operations Manager

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $6.2 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting‑edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services.

By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work‑life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

This is a highly technical, hands‑on leadership role responsible for managing a small team that protects the organization from cyber threats through cyber‑threat intelligence, cybersecurity emergency response, security engineering, threat detection, and defensive security architecture.

This position requires a technically credible leader who can both manage people and directly contribute to complex cybersecurity engineering, design, configuration and implementation. The successful candidate must have expert‑level technical and operational knowledge of enterprise security operations, network security, endpoint security, identity security, cloud security, security monitoring, incident response, threat hunting, and defensive architecture. This is not a purely administrative management position;

the Cybersecurity Operations Manager must be capable of providing direct technical contributions, provide guidance, make sound risk‑based decisions under pressure, and actively participating in complex investigations, engineering efforts, architecture reviews, detection improvements, and operational response activities.

The role is responsible for ensuring that cybersecurity tools, processes, controls, and response capabilities are effective, integrated, measurable, and aligned with organizational risk, operational priorities, and cybersecurity best practices. The ideal candidate will lead by…