Salesforce Administrator

Company Overview Embark on an enriching journey with PROCEPT Bio Robotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders.

That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

Understanding PROCEPT's Culture At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT Bio Robotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

The Opportunity That Awaits You:

As the Salesforce Administrator you will serve as an in-house expert on translating our business processes into a scalable system. You will be a key part of the Commercial Systems Technology team, helping to maintain and optimize our commercial ecosystem while serving as the primary point of contact for user support. You will be part of the driving force behind how our organization scales, not only acting as admin but also as an analyst maintaining our data integrity and steering projects to completion.

This role demands a high level of precision under pressure to ensure flawless platform performance. The ideal candidate will thrive in a fast-paced growth environment and collaborate with Sales, Marketing, Customer Service, Quality, Clinical, IT, Legal, Finance and external consultants to continuously improve business processes and drive Salesforce adoption.

What Your Day-To-Day Will Involve:

Maintain a holistic view of all business processes and users in SFDC and related integrations to understand cross functional impacts about configuration, process, workflow and reporting

Act as primary point of contact for SFDC users, provide basic support including resolving errors and generating reports; proactively troubleshoot issues and escalate as needed

Manage SFDC user on/offboarding, including optimizing access

Maintain and update sales…