Critical Infrastructure Specialist

The Critical Infrastructure Specialist is responsible for ensuring the reliability, security, performance, and availability of mission-critical infrastructure and technology systems that support business operations. This role provides advanced technical expertise in system administration, monitoring, troubleshooting, incident response, disaster recovery, and infrastructure engineering. The Specialist proactively identifies and resolves issues, implements scalable solutions, and serves as a key contributor to operational excellence, business continuity, and compliance initiatives.

This position requires strong technical knowledge, strong analytical and problem-solving skills, and the ability to work independently while collaborating across IT and business teams. The Critical Infrastructure Specialist also serves as a mentor to junior team members and plays a leadership role during critical incidents and major infrastructure initiatives.

• Monitor, troubleshoot, and optimize critical infrastructure to ensure system availability, performance, and reliability.
• Implement automated monitoring, alerting, security reviews, and operational improvements.
• Design, maintain, and enhance infrastructure solutions to support business needs.
• Lead upgrades, migrations, capacity planning, and technology modernization initiatives.
• Lead incident resolution, root cause analysis, and service restoration efforts.
• Develop, test, and maintain disaster recovery and business continuity plans.

• Implement security controls and ensure compliance with organizational and regulatory requirements.
• Partner with cybersecurity teams to address risks, vulnerabilities, and audits.

• Collaborate across IT and business teams to support operational objectives.
• Serve as a technical escalation point, mentor team members, and contribute to strategic infrastructure planning.

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; equivalent combination of education and experience may be considered.
• 5+ years of experience supporting enterprise infrastructure, systems administration, or critical technology environments.
• Experience with server administration, virtualization technologies, storage systems, networking, monitoring platforms, and security tools.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience supporting high-availability and business-critical environments.
• Knowledge of disaster recovery, business continuity, and incident management practices.
• Ability to manage multiple priorities and respond effectively during critical incidents.

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values:
Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’…