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Onsite Mandarin CS Specialist - EdTech

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: Think Academy US
Full Time position
Listed on 2026-09-22
Job specializations:
  • Language/Bilingual
    Chinese Speaking, Technical Support, Bilingual
  • Customer Service/HelpDesk
    Chinese Speaking, Technical Support, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 74000 USD Yearly USD 52000.00 74000.00 YEAR
Job Description & How to Apply Below
Position: Onsite Mandarin CS Specialist - EdTech Growth

Think Academy US is hiring an Onsite Customer Success Specialist (Mandarin Required) to provide end-to-end support for students and families. The role involves handling inquiries, guiding parents, and coordinating with teachers to ensure a smooth learning journey.

Fluency in Mandarin and ability to read English (CET-4 level preferred) are required. This full-time contractor position offers evening hours and a remote-friendly setup with a strong emphasis on customer care.

As a Onsite Mandarin CS Specialist
- EdTech Growth, you will play an important part at Think Academy US in United States.

We are currently recruiting a Onsite Mandarin CS Specialist
- EdTech Growth for our team in United States.

This is a genuine role to take on the Onsite Mandarin CS Specialist
- EdTech Growth role at Think Academy US.

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