Head of NAM Customer Collaboration and Supply Chain Partnerships

Logitech seeks a Head of NAM Customer Collaboration and Supply Chain Partnerships to lead and scale a team focused on enabling growth and delivering world‑class supply‑chain solutions for North America’s direct accounts.

• Lead and develop Customer Account Managers overseeing replenishment and supply‑chain operations, while driving scalability and operational excellence.
• Cultivate best‑in‑class customer relationships through Joint Business Planning (JBP), Quarterly Business Reviews (Q ), and forward‑looking PSI (Production, Sales, Inventory) strategies.
• Bridge AI‑driven planning innovations with seamless execution to deliver transformative customer experiences across retail, etail, and omni‑channel platforms.
• Champion supply‑chain best practices and push boundaries in fulfillment, leveraging AI and digital tools to unlock efficiencies and growth opportunities.
• Shape and influence organizational change by fostering collaboration across stakeholders and enabling impactful solutions that deliver consistent results.
• Establish win‑win supply‑chain partnerships with customers.

• Strong expertise in end‑to‑end supply‑chain operations, with deep knowledge of forecasting, replenishment, and future‑focused planning methodologies.
• Proven track record in customer‑centric leadership, building transformative partnerships, and creating value through seamless operational execution.
• Visionary mindset with a passion for leveraging AI, data‑driven strategies, and digital fluency to achieve breakthrough results.
• Experience in omni‑channel growth, social commerce, and leading agile teams in high‑growth industries.
• High emotional intelligence paired with technical proficiency in influencing and collaborating across cross‑functional teams and external partners.

• 12+ years of supply‑chain experience, including leadership roles managing managers.
• Proven expertise in end‑to‑end supply‑chain operations, forecasting, replenishment, and planning systems (Kinaxis experience is a plus).
• Experience in omni‑channel growth, digital commerce, and leveraging AI capabilities for process innovation.
• Strong analytical and decision‑making ability, even with incomplete information.
• Exceptional communication and cross‑functional leadership skills, with a demonstrated ability to build collaborative relationships internally and externally.
• Proven ability to multitask, prioritize, and deliver results in a dynamic environment.
• Customer‑first mindset with a passion for driving continuous improvement and operational excellence.
• Industry experience in IT, technology, or consumer electronics preferred.
• Willingness to travel to customers, partners, and sales offices regularly.

Master’s degree in Business, Operations Management, Supply Chain Management, Engineering, or a similar discipline from a recognised premier college or university, or equivalent direct experience.

This position offers an annual base salary typically between $120,000 and $205,000. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Medical, dental, and vision coverage; 401(k) plans (Traditional and Roth); flexible spending accounts; employee share purchase plan; life and disability insurance; adoption and surrogacy assistance; tuition reimbursement; commuter benefits; paid time off, holidays, bereavement and parental leave; wellness programs; health savings account; identity theft protection; group legal plan; donations matching; employee product discounts; auto, home, and pet insurance.