Sr. Supply Chain Operations Manager

Sr. Supply Chain Operations Manager

We are looking for a Sr. Supply Chain Operations Manager to join our team. This is a hybrid (in office minimum 3 days per week) role, reporting to the Senior Director, ZTE Supply Chain and Logistics in the Cloud Ops Team department. In this role, you will join our fast-paced, dynamic global data center team to drive supplier selection and relationship management across key categories—including integrators, VARs, and OEMs—while maintaining rigorous inventory oversight across global supplier and data center locations.

What you'll do (Role Expectations)

• Drive global supplier relationship management to ensure operational excellence and strategic partnership health
• Lead sourcing initiatives across critical categories including integrators, VARs, and OEMs
• Execute cost optimization strategies to maximize value and efficiency across the supply chain
• Manage comprehensive planning and forecasting cycles to support global data center demands
• Provide rigorous inventory oversight at supplier and data center locations to ensure global availability

Who You Are (Success Profile)

• You act like an owner, bringing passion for the mission, integrity, and a seamless ability to navigate between high-level strategy and hands-on execution.
• You are an energized problem-solver who proactively seeks out complex challenges and delivers high-impact solutions.
• You are a high-trust collaborator who fosters open feedback, clear communication, and mutual trust to drive success across the entire team.
• You operate with urgency and a bias for action, understanding that speed and quality go hand-in-hand in high-growth environments.
• You are data-driven, relying on evidence and analytics over assumptions to guide strategic decisions and uncover key insights.

What We're Looking for (Minimum Qualifications)

• Significant hands-on experience managing global supply chain operations
• Proven track record in strategic supplier management and partnership development
• Demonstrated expertise in forecasting and planning within complex organizational structures
• Direct experience in inventory sizing and multi-location inventory management
• Strong background in driving and measuring supplier performance management
• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

What Will Make You Stand Out (Preferred Qualifications)

• A history of flawless operational execution in high-growth, fast-paced environments
• Advanced influencing skills with a proven ability to drive results across organizational boundaries
• High degree of technical savvy regarding supply chain systems and data center infrastructure

Base Pay Range

$119,000 - $170,000 USD

Zscaler is committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.