Logistics Coordinator

Business Relationship Analyst (Supply Chain & Logistics)

PHASIUM/Megmeet USA, Inc. is an ISO 13485 certified manufacturer specializing in high-performance power solutions for medical devices. Our products include standard and custom power supplies, battery chargers, docking stations, and battery packs designed with state-of-the-art power conversion techniques and superior thermal management.

Position: Business Relationship Analyst (Supply Chain & Logistics) – full-time, on-site, located in San Jose, CA. Bilingual Chinese and English is required to coordinate with cross‑functional teams in the U.S. and China.

Role

Description:

The analyst serves as a key liaison across internal teams, customers, and logistics partners to ensure efficient domestic and international shipping operations. Hands‑on experience coordinating LTL and international freight, managing logistics documentation, auditing freight invoices, and negotiating with carriers is essential. The analyst analyzes shipping data to identify cost‑saving opportunities, improves logistics processes, and provides clear communication on shipment status while aligning logistics priorities with business objectives.

Note: H1‑B visa sponsorship is NOT available for this position.

• A. Shipping Logistics and Commerce (80% of time) – Act as a point of contact for logistics‑related customer inquiries; arrange daily pick‑ups with carriers; prepare and maintain shipping documentation; provide import/export documentation; coordinate with manufacturing to develop shipping schedules; maintain tariff and trade information; evaluate and improve logistics processes; record, track, and report transactions; collaborate with internal teams; prepare cost quotations;
  
  analyze and audit freight invoices; gather and analyze logistics data to identify trends and cost savings.
• B. Business Operations Support (10% of time) – Answer and route incoming calls; support customer and supplier onboarding processes.
• C. Purchasing Support (10% of time) – Communicate with suppliers and place orders for urgently required components; act as a liaison between internal teams and local suppliers to meet project timelines and delivery requirements.

• Associates or Bachelor’s degree or equivalent experience.
• Must have prior knowledge and experience with domestic and international shipping (FOB terms, HTS codes, tariffs, and CBP policies are a plus).
• Proficiency in Microsoft Office including Excel and Word.
• Ability to multitask and work under pressure in a fast‑paced environment.
• Fluency in Chinese is highly desired; ability to communicate across all teams.
• Exceptional oral and written communication skills.
• Demonstrated ability to work effectively with cross‑functional teams.
• Experience in appliances, electrical, and electronics manufacturing.

• Full‑Time
• Hybrid
  
  Schedule:
  
  Mon‑Thurs (In‑Office) and Fri (Remote)

• Competitive salary and bonus structure.
• Health, vision, and dental insurance coverage.

Salary Range: $65K - $78K (USD)