Division Manager; Utility Financial and Business Operations - Environmental Services Department

Position Overview

The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San José.

Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility – offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits, as well as 15 paid holidays!

To learn more about ESD, follow @sjenvironment on X (formerly Twitter), Facebook, Instagram, and San José Environmental Services on Linked In.

The Environmental Services Department (ESD) is currently seeking to fill one (1) full-time Division Manager vacancy in the Utility Financial and Business Operations (UFBO) Division.

The total salary range for this classification is: $ - $ annually. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

The Utility Financial and Business Operations (UFBO) Division Manager is responsible for planning, organizing, directing, coordinating, and evaluating comprehensive operational and administrative functions of ESD. Additionally, this position works closely with executive management in the formulation and implementation of department policies and procedures which better serve our residents and enhance the department’s effectiveness and utility services delivery.

The UFBO Division Manager reports to the Assistant Director and oversees the Budget, Fiscal, Employee Services, Contracts/Procurements, Customer Information Systems (utility billing), Information Technology, Environmental Health and Safety, and City Hall Clerical sections.

Duties of the position will include, but are not limited to:

• Provides support to management-level staff in the planning, direction, coordination, and administration of the department's budgeting, fiscal control, purchasing, technology management, utility billing, health and safety, and personnel functions including direct supervision of six management level staff, and general oversight of a 65-member division.
• Provides direction over the central administrative functions within the UFBO Division and the supervision of personnel assigned.
• Directs and performs special projects and strategic planning programs that impact departmental operations.
• Plans, directs, counsels, provides guidelines, and reviews accomplishments of major departmental work units or divisions as steps towards achievement of departmental goals and objectives.
• Participates and supports the department's Executive Team in the review and establishment of policies and procedures for carrying out the department's goals and objectives, and initiates changes in methods and procedures to improve service delivery.
• Directs the development, preparation, and implementation and control of the departmental budget, including the review and analysis of division budget requests, development of justification for budget proposals, and the management of expenditures and revenues.
• Directs the appropriate management of all funds and revenue programs to ensure compliance with all pertinent rules and regulations.
• Directs workforce planning efforts including recruitment and retention strategies and training programs for the department.
• Provides support to the Executive Team with personnel related matters that impact the department's ability to hire, discipline, evaluate, and terminate departmental employees within assigned area.
• Conducts or directs and evaluates complex studies pertaining to a variety of administrative and operational problems and develops and implements effective solutions.
• Prepares, reviews and approves detailed correspondence and reports.
• Participates in and advises the Executive Team in the planning, formulation and interpretation of…