Sr Labor Relations Ops Lead

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Changing the world through digital experiences is what Adobe is all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transforming how companies interact with customers across every screen.

The Senior Program Manager, Global Employee & Labor Relations (ELR) Operations is a pivotal role responsible for building and overseeing the global infrastructure, programs, and processes that will enable our world‑class ELR function. This role ensures operational excellence, governance, and strategic alignment across regions while advancing data‑driven understanding, process automation, and continuous improvement to scale impact and enable business agility.

• Build, implement, and continuously improve ELR operational frameworks, governance models, processes, and performance metrics throughout all regions.
• Establish and lead operational rhythms (dashboards, metrics, case taxonomy, playbooks, business reviews) to drive accountability, visibility, and data‑informed decision making.
• Standardize documentation, case processes, and technology enablement to streamline ELR delivery globally.
• Build and manage a small global operations team responsible for project management, reporting, tools, and process optimization.

• Leverage case management tool and partner with People Analytics and Systems teams to develop dashboards and insights related to case trends, risk indicators, and workforce shifts.
• Translate complex ELR data into actionable insights and executive‑ready narratives that inform global people strategy.
• Leverage technology and AI‑enabled tools to increase automation, accuracy, and predictive capability.

• Ensure alignment with regional regulatory requirements, employee representative obligations, and company policies.
• Develop internal audit processes and compliance reviews to identify gaps and strengthen controls.
• Drive adherence to global standards while ensuring local relevance and legal compliance.

• Partner with Global Employment Legal, Security, HR Operations, and People Experience teams to align workflows and strengthen interlock points.
• Serve as the primary ELR representative in enterprise initiatives impacting workforce data, case management systems, or reorganization planning.
• Build strong partnerships with regional ELR leaders to ensure consistency, scalability, and continuous feedback loops.

• 10+ years of experience in Employee & Labor Relations, HR Operations, Strategic Operations, Program Management or related field in a highly matrixed, global organization.
• Demonstrable experience leading operational excellence, large‑scale program management, or transformation initiatives within HR or ER/ LR.
• Deep understanding of global employment practices, HR processes and workflows, and organizational change processes.
• Demonstrated success in using data and technology to drive insights, automation, and decision‑making.
• Excellent executive communication skills with experience presenting to senior leadership and managing global partners.
• Strong project management, analytical, and process design capabilities.
• Experience leading teams and working across geographies, cultures, and matrixed environments.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $133,400 – $248,400 annually, varying by work location and may also depend on job‑related knowledge, skills, and experience. In California the pay range is $171,600 – $248,400. For sales roles, the start salaries are expressed as total target compensation;

non‑sales roles use base salary. Certain roles may be eligible for long‑term incentives in the form of a new hire equity award.

Californ…