Transportation Solutions Manager

Transportation Solutions Manager

Full Time Management San Jose, CA, US

30+ days ago Requisition

Salary Range: $90,000.00 To $95,000.00 Annually

The Transportation Solutions Program Manager provides strategic, operational, and administrative leadership for the Transportation Solutions department, overseeing the design, implementation, and continuous improvement of San José State University’s Transportation Demand Management (TDM) programs. This includes strategic planning, people management, change management, budgeting, grant administration, partnership development, marketing, data analysis, and high-level stakeholder engagement.

• Strategic Planning & Leadership – 20%

  Develop and implement annual strategic priorities and long‑term (3–5 year) vision for departmental growth. Lead data‑informed decision making to strengthen TDM programs and services such as Smart Pass. Identify emerging mobility trends and opportunities for innovation to improve the student transportation and commute experience.

• Program & Operations Management – 25%

  Oversee all daily operations, programs, services, and technical systems, providing high level guidance to staff and making final decisions. Ensure high‑quality customer service and administrative consistency. Lead ongoing organizational repair, workflow redesign, and system improvements.

• Staff Supervision & Team Development – 15%

  Supervise, mentor, train, and evaluate full‑time and part‑time student staff. Establish goals, expectations, and a supportive, high‑performing work culture through professional development work plans. Practice equity‑centered, cultural humility‑centered leadership. Delegate tasks across the team as appropriate.

• Institutional Collaboration & Political Navigation – 10%

  Build strong relationships across departmental silos within the university. Collaborate with A.S. Board of Directors and A.S. Director of Sustainability to understand and meet student needs. Coordinate with Parking Services and General Services on a regular basis and other departments as needed. Administer partnerships through existing MOUs and foster future partnerships. Represent the department on committees and deliver presentations.

• External Partnerships, Outreach & Program Innovation – 15%

  Develop and maintain partnerships with transportation agencies and community organizations. Lead outreach, marketing, and engagement efforts to increase program visibility. Initiate new collaborations, enhance services, and support pilot initiatives (e.g., Bay Pass). Oversee administration of the VTA Smart Pass contract and other service contracts that TS holds.

• Budgeting, Finance & Grant Management – 10%

  Develop and manage annual budgets. Oversee purchasing, invoicing, reconciliation, and financial reporting. Direct grant budgeting, reporting, and compliance whenever the department is awarded a grant. Identify and pursue new funding and grant opportunities.

• Communications, Technology & Reporting – 5%

  Lead creation of surveys and analyze data for improvements. Direct website updates and digital communications. Maintain accurate departmental records and data archives.

This job operates in an office environment and routinely uses standard office equipment. Work hours are Monday through Friday, 8:00 AM – 5:00 PM. Occasional evening and weekend work may be required as job duties demand. Must be able to operate a computer, including a keyboard and mouse, and phone. Must be able to occasionally lift or carry office or event products or supplies, up to 40 pounds.

Thus job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, or responsibilities may change at any time, with or without notice.

• B.A./B.S. in Urban Planning, Transportation Planning, Public Administration, Sociology, or related field.
• 2+ years of management and supervisory experience.
• Experience with community partnerships and stakeholder engagement.
• Familiarity with transportation demand…