Supplier Quality Manager

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position: Supplier Quality Manager

Location: REMOTE

Remote Status: Hybrid

Job : 3926-mSupply

# of Openings: 1

About mSupply mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles.

Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit

The Supplier Quality Manager is responsible for ensuring the quality and performance of external suppliers supporting a multi-line distributor of OEM HVAC, plumbing, and appliance parts and equipment. This role leads supplier qualification, performance management, and continuous improvement efforts to ensure products consistently meet company standards and customer expectations. The position plays a critical role in mitigating risk, strengthening supplier partnerships, and driving quality excellence across the supply chain.

Job Duties & Responsibilities

• Lead supplier qualification and selection processes, including capability assessments, onboarding, and approval of new suppliers
• Develop, implement, and maintain supplier performance scoring systems, including KPIs, scorecards, and ongoing performance tracking
• Monitor supplier quality performance and drive accountability through regular business reviews and performance feedback
• Plan and execute supplier audits (on-site and remote) to ensure compliance with quality standards, regulatory requirements, and company expectations
• Identify, assess, and mitigate supplier-related risks through proactive analysis and cross-functional collaboration
• Manage supplier corrective action processes, including root cause analysis, containment, and verification of effectiveness
• Drive continuous improvement initiatives with suppliers to enhance quality, reduce defects, and improve delivery performance
• Collaborate with sourcing, procurement, operations, and engineering teams to align supplier quality expectations with business needs
• Support incoming quality processes and resolve supplier-related quality issues impacting operations and customers
• Maintain documentation and records related to supplier quality, audits, and compliance requirements
• Analyze quality data and trends to identify systemic issues and opportunities for improvement
• Ensure suppliers adhere to contractual quality requirements, specifications, and industry standards
• Build strong relationships with key suppliers to foster collaboration, transparency, and long-term performance improvement

• Bachelor’s degree in Engineering, Supply Chain, Quality Management, or a related field
• 5–8+ years of experience in supplier quality, quality assurance, or supply chain quality roles within distribution, manufacturing, or industrial environments (HVAC, plumbing, appliance, or related industries preferred)
• Strong experience in supplier qualification, auditing, and performance management
• Working knowledge of quality management systems (QMS) and relevant industry standards (e.g., ISO)
• Experience with risk assessment methodologies and supplier risk mitigation strategies
• Proficiency in root cause analysis and corrective action…