Principal Quality Assurance Engineer

Renesas Electronics is looking for a Principal Quality Engineer to support highly demanding strategic customers by driving disciplined technical quality execution across advanced semiconductor technologies. This role serves as a trusted customer-facing quality expert, leading complex escalations, translating customer expectations into internal execution plans, and strengthening customer confidence through clear communication, data-driven analysis, and measurable quality improvement.

The Principal Quality Engineer will operate at both technical and customer-engagement levels, partnering with internal stakeholders and customer teams to manage high-visibility quality concerns, anticipate customer risk, drive rapid containment and corrective action, and ensure consistent executive-level communication without direct people-management responsibility.

Responsibilities:

Customer Quality Technical Leadership

• Act as the technical quality interface for highly demanding strategic customers, leading quality engagements, technical reviews, executive updates, and complex escalations.

• Own customer quality performance analysis, including PPM, RMA, Failure Analysis Requests, audits, scorecards, recurring quality trends, and customer-specific improvement plans

• Prepare and present concise, data-backed technical quality updates for escalation meetings and internal leadership reviews.

• Translate customer requirements, concerns, and quality expectations into actionable internal priorities with clear owners, timing, risks, and closure criteria

Cross-Functional Influence & Mentorship

• Provide technical leadership, coaching, and guidance to cross-functional partners on customer quality expectations and structured problem solving

• Coordinate priorities across customers, products, and escalations to ensure timely and effective quality execution

• Develop and promote best practices for customer engagement, issue resolution, communication consistency, and quality documentation

Issue Resolution & Risk Management

• Drive end-to-end resolution of complex customer quality issues, from immediate containment through root cause, corrective action, effectiveness verification, and customer closure

• Lead urgency-driven cross-functional investigations across fab, assembly/test, R&D, product engineering, supply chain, and supplier quality using structured problem‑solving methodologies

• Manage sensitive customer escalations with disciplined communication cadence, fact‑based status reporting, risk assessment, and executive‑ready summaries

Strategic Improvement & Influence

• Partner with internal leadership to influence design‑for‑quality, process robustness, reliability strategies, and customer‑specific quality improvement roadmaps

• Use customer feedback, field data, failure analysis learnings, and quality metrics to identify systemic gaps, reduce recurrence, and improve customer perception of Renesas quality execution

• Drive proactive risk reviews for critical customer applications, including readiness for audits, quality reviews, reliability concerns, and product change communications

Qualifications:

• Experience supporting demanding strategic or executive-level customers in a customer‑facing technical quality role

• Demonstrated ability to manage high-visibility customer escalations with urgency, clarity, ownership, and disciplined follow‑through

• Expertise in structured problem solving, root cause analysis, containment, corrective action, effectiveness verification, and customer communication

• Strong knowledge of semiconductor manufacturing processes, including wafer fab, assembly, test, reliability, failure analysis, and supplier quality interactions

• Excellent executive communication skills with the ability to present concise technical conclusions,…