IT Manager - Quality Manager; Informative Research

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You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

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Job Summary

Informative Research is seeking an IT Software Quality Assurance Analyst Manager to ensure the quality, functionality, and reliability of software applications and IT systems before they are released to production. They develop and execute test plans, identify defects, and collaborate with development teams to resolve issues. Their work helps ensure that technology solutions meet user requirements, industry standards, and organizational expectations.

Job Description

• Modernizes and leads the company’s quality assurance strategy including defining and enforcing QA governance, metrics, and automation strategy.
• Coordinates and introduces long-term, scalable testing efforts across distributed teams and vendors.
• Leads evolution of the QA organization, test architecture design and tool selection by working closely with Product , Engineering, Release Management, Sales, Compliance, and Operations to ensure quality is embedded throughout the platform lifecycle
• Establishes measurable QA KPIs as a framework to communicate risk and quality metrics to stakeholders and leadership.
• Champions continuous improvement in QA processes and tools with a focus on creating scalable, mature and automation-driven quality engineering model
• Operates with high autonomy; drives cross-functional alignment on quality objectives.
• Recognized expert in QA methodologies and automation.
• Leads large-scale initiatives and strategic QA efforts to transform quality assurance into a proactive, measurable, and integrated function.
• Leads automated test strategy, planning, execution, and integration for complex initiatives or multiple teams.
• Designs and evolves traceable automation frameworks, reducing manual testing dependency and ensures integration with CI/CD pipelines within established standards and regulations.
• Conducts trend analysis and proactively addresses systemic quality issues.
• Leads and mentors junior and mid-level QA staff, provides technical QA leadership, and fosters a culture of continuous improvement, accountability, and preventative quality ownership.
• Sets and influences quality standards and best practices across the organization.
• Communicates QA strategy and quality risks to leadership and cross-functional stakeholders.
• Leads complex or specialized initiatives within a defined scope and discipline.
• Identifies potential business, operational, or regulatory considerations and develops solutions to support program, project, or service direction.
• Individual…