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Institutional Research Analyst III (2 Positions)

Reporting to the Senior Director of Institutional Research and Strategic Analytics, the Institutional Research Analyst III supports a wide variety of research projects that includes both simple and sophisticated data gathering, analysis, and reporting, which contributes to meeting institutional, federal, and accreditation requirements. The position provides comprehensive data management, programming, and analytical support to Institutional Research and Strategic Analytics (IRSA), Academic Affairs, and when appropriate other campus constituents related to institutional or system priorities, mandated or required information, and accreditation.

This role will perform complex research studies, and other requests that fosters better understanding of institutional efficacy. This position also coordinates the compilation and submission of institutional data to internal external organizations. The incumbent manages projects largely independently and will help coordinate and cross train IRSA staff, which include other research technicians, research analyst/programmers, and student assistants. The position is responsible for maintaining the accuracy, validity, reliability, and usability of data delivered to stakeholders including supporting data literacy campus-wide.

Key Responsibilities

• Report out institutional data to internal and external organizations related to institutional or system priorities, mandated or required information, and accreditation requirements
• Inventory and manage data and research requests, and identify the appropriate group, support, and resources needed to ensure the requirements for the request will be addressed
• Develop and/or provide expertise related to appropriate theoretical frameworks, research designs, and methodological approaches to facilitate producing research studies that present timely, relevant, and consequential findings and insights
• Consult and provide expertise related to available and appropriate data to meet requirements for requests as well as provide guidance to ensure findings and results are interpreted and described accurately
• Design and conduct relevant data analyses by applying appropriate research methodologies and statistical techniques related to the requirements outlined for each project
• Perform quality checks on own work and the work of other contributors, when applicable.
• Maintain and build relevant dashboards that are comprehensive and accessible for consumers to use
• Apply various data visualization techniques to develop user-friendly reports, dashboards, and presentations to communicate key trends related to various topics that highlight strategic initiatives at the institutional and system levels including assigned projects
• Develop systematic reporting capabilities, documentation, and web-based sites related to assigned projects to support operational continuity and departmental productivity
• Develop a detailed understanding of and subject matter expertise related to institutional data, databases, and platforms (e.g., SAMI Gateway, Spartan Connect, Campus Data Warehouse) to perform analyses related to evaluation and research studies
• Write queries, integrate data sources, and develop business logic to build data sets for use to conduct various analyses create reports and dashboards
• Manage and clean large datasets for optimizing reporting and efficiency
• Provide appropriate explanations of information resources based on operational definitions from relevant data dictionaries that are in use at SJSU and the CSU
• Identify, investigate, and work to resolve data quality issues with relevant data being used across IRSA and other IRSA interfaces with to ensure accurate reporting of information
• Perform technical tasks and provide technical support on data collection, aggregation, analytics, and assigned research and evaluation activities
• Provide documentation, user support, and access to data sources as required
• Develop, maintain, and enhance relevant databases by serving as a strategic business partner to cultivate and integrate data from a range of sources
• Cross-train colleagues and university stakeholders related to appropriate information, knowledge, skills, and competencies about managing, using, and reporting data
• Support and engage in a wide range of complex evaluation and applied research studies
• Examine and analyze practices, programs, and policies including various key initiatives related to student success to measure effectiveness and/or impact
• Provide research support for projects related to program planning, assessment, accreditation, and academic scheduling
• Contribute to research projects involving analyses of student success and program outcomes using university data
• Apply appropriate statistical and modeling techniques related to enrollment management, faculty workload, and student success including trend analysis, predictive and scenario modeling
• Develop content and methodological knowledge of common practices in qualitative and…