Senior Mixed-Methods CX Research Lead
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-22
Listing for:
ICF International
Full Time
position Listed on 2026-08-22
Job specializations:
-
Research/Development
-
IT/Tech
Job Description & How to Apply Below
ICF is seeking a Lead mixed-methods researcher to join a multidisciplinary contractor team for a federal agency. You will lead studies that inform service design, digital product development, and policy decisions across government programs.
The role requires managing quantitative and qualitative studies, translating data into actionable insights, and presenting findings to senior leaders, with a focus on customer-centered improvements across touchpoints.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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