Store Promoter

Reporting to the Store Administrator, the Store Promoter is responsible for demonstrating and promoting products to customers with an intention to boost sales, executing the Customer Service Strategy, and achieving the sales targets.

T&T Supermarkets is marking over 30 years as Canada’s favorite Asian grocery store and recently announced multiple new store locations in the United States. Our growth into the US offers great opportunities within our first US flagship store, opened in 2024 in Bellevue, Washington in the Marketplace at Factoria, spanning 76,000 sq.ft. and standing as the largest Asian specialty supermarket in Washington state.

We have established our regional office in the greater Los Angeles area to grow T&T Supermarket’s vendor base with American food suppliers.

• Engage the consumer by generating excitement and brand awareness
• Dynamically sell product to the customers by positively greeting, presenting and demonstrate the product with a variety of people
• Achieve assigned sales targets
• Responsible for the organization and coordination of the promoting merchandise
• Set-up, organize and close work area including cleaning and sanitizing, washing and drying dishes and proper storage of equipment
• Adhere to all Food Safety handling and sanitation training and guidelines
• Participate and adhere to all safety policies, training, and practices
• Able to handle customer complaints and establish good and timely communications with the immediate superior and the relevant department head
• Leverage product knowledge as a differentiating factor in the service experience, enhance Customer Shopping Experience and increase Customer Satisfaction
• Collect and maintain written and oral product-related feedback from consumers
• Assist in the execution of special events, holiday programs and small gift distribution with purchase
• Assist other store promoters as required in a team-oriented environment
• Perform any other related duties as assigned or required

• Possess good knowledge on Customer Service
• Possess good knowledge on Food Safety
• Sales skills, Minimum 1 year of experience in retail/grocery, sales/or restaurant/or food service highly desirable
• Able to communicate in English, proficiency in Chinese (Cantonese and/or Mandarin) is advantageous
• Basic cooking skills, able to use products or cook food as appropriate for the demonstration
• Ability to solve problems and to deal with a variety of variables
• Ability to stand comfortably for up to 6 hours
• Must be able to work flexible hours and schedule, including weekends/statutory holidays

• Competitive Wages
• Paid Holiday Leave
• Premium Pay For Holiday Work Hours
• Generous Paid Time Off (Annual Vacation, Sick, Marriage, Bereavement)
• Medical, Dental & Vision Care
• Life & AD&D Insurance
• Employee Assistance Program
• 401(k) Retirement Plan
• Paid Training
• 10% Off In-store Staff Purchase Discount
• Subsidized staff meal
• Birthday Cake
• Long Service Award
• Staff Recreation Activity
• Conditions Apply

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.