Customer Service Specialist

Adecco seeking a reliable and customer-focused professional responsible for the prompt delivery and completion of various on-site work assignments while ensuring excellent customer service and overall client satisfaction. This role supports daily mailroom, courier, shipping/receiving, inventory, and warehouse operations in a fast-paced environment.

• Provide responsive customer service and promptly address client and management requests via email, phone, text, and in person.
• Communicate potential issues or customer concerns to supervisors in a timely manner.
• Support mail and courier operations including receiving, sorting, tracking, and delivering USPS and accountable packages (Fed Ex, UPS, Certified Mail, etc.).
• Maintain accurate logs, track inquiries, and ensure fulfillment of customer requests.
• Assist with warehouse and shipping operations, including receiving shipments, verifying packing lists, packing and labeling parcels, and maintaining accurate records.
• Retrieve merchandise, manage inventory movement, and support dock operations.
• Perform routine equipment upkeep and maintain organized work areas.
• Participate in cross-training to provide coverage across functions as needed; work location and duties may vary based on business needs.

• Strong customer service and communication skills
• Ability to multitask and work in a team environment
• Basic computer and record-keeping skills
• Ability to regularly lift 30+ lbs
• Flexibility to support multiple operational areas

$20.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.