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Elite Trader Support Specialist
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-02
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-02
Job specializations:
-
Retail
Customer Service Rep, Ecommerce
Job Description & How to Apply Below
is seeking a Trader Support Specialist to serve as the primary contact for traders across live chat, email, and Discord. You will resolve inquiries about trading platforms, data feeds, and execution, using your knowledge of 's tools to deliver white-glove care.
You will participate in learning initiatives, support CSAT goals, and help educate traders on how the platform works. Remote role with US time-zone coverage and opportunities to contribute to beta features and
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