Support Associate - Chico's

Join to apply for the Support Associate role at Chico’s FAS, Inc. Located at 377 Santana Row, Ste 1030, San Jose, CA.

The Support Associate supports a customer- and product-focused sales culture, performing sales operations functions such as merchandise handling, stock processing, and stockroom organization.

• Process merchandise, ensuring items are properly stored, ticketed, and easily located for replenishment; reorganize merchandise as needed to maximize stock space.
• Ensure new products are properly merchandised and represented in a timely manner.
• Correctly enter all receiving documents into the computer system and reconcile merchandise invoices to items received as applicable.
• Accurately and timely complete store-to-store transfers and Locate requests.
• Ensure visual packet materials, props, and signage are received and processed in a timely manner and properly store stockroom hardware, hangers, sign holders, etc.
• Participate in pricing changes and markdowns.
• Assist with visual directives, including floorsets, window changes, visual presentations, signage placement, etc., as directed.

• Support Most Amazing Personal Service (MAPS) principles and standards through strong operational processes that support a cohesive omni‑channel experience.

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Other duties as assigned.
• Assist with boutique cleanliness and organization.

• Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results with High Performance.
• Managing Complexity – making sense of complex, high‑quantity, and sometimes contradictory information to solve problems effectively.
• Planning and Aligning – planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy – maneuvering comfortably through complex policy, processes, and people‑related organizational dynamics.
• Courage – stepping up to address difficult issues and saying what needs to be said.

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to learn or adapt to technology provided by the company.
• Must be able to work the majority of the shift standing.
• Ability to work quickly and within strict timelines.
• Ability to demonstrate teamwork.
• Exposure to visual merchandising and product placement techniques desired.
• Communicate with customers, Associates, and Management; wear/communicate with headset.
• Regular attendance essential. Ability to work a flexible schedule, including nights, weekends, and holidays.

• Constant walking/standing – 67‑100% of 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1‑33% of 8‑hour shift.
• Frequent climbing – 34‑66% of 8‑hour shift.

The wage range for this position is $18.45 – $23.05. Successful candidates’ wage rates will be determined based on their individual qualifications.

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Entry level

Part‑time

Other

Retail