Supervisor; key holder) Almaden Store

Job Details:

Job Location:

Almaden Store 128 - San Jose, CA 95118, Salary Range: $19.96 - $22.00 Hourly, Summary

• At the direction of the Store Management Team provide work direction to store personnel during shifts.
• Be accountable for store cash funds when opening/closing the store without management supervision.
• Provide customer assistance, oversee cash register operation, sales/monetary transactions, and opening/closing procedures.
• Maintain positive customer and employee morale; reporting any problems/complaints immediately to the Management Team
• Assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation, markdowns, and marketing of merchandise.
• Knowledgeable and proficient in all production processes including pricing, sorting and donor greeting.
• In the absence of the Store Management Team, must be able to conduct productive Store Huddles during shifts.
• Assist with organizing/straightening up or arranging merchandise and housekeeping tasks to ensure a neat, clean and safe working environment in all areas located within the store property (internal and external).
• Become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise and to ensure the safety of GWSV employees.
• Ensure all Store Policies and Store Operating Procedures are followed and utilized consistently by all store employees.
• Stay alert to possible damage, theft or potential safety hazards. Immediately report observations to the Store Management Team, Loss prevention and by notification sent to Corporate via email.
• Performs other duties as assigned.

• High School Diploma or equivalent
• Proficient in the English language
• 1-2 years of prior Lead or Supervisory experience preferred
• Experience in retail merchandising with a demonstrated track record of enhancing store sales is preferred

• Pushcarts
• boxes
• barrels
• hand trucks
• z-racks
• clothing/display racks
• mattress cart
• cash register
• ten-key or calculator
• telephone
• personal computer
• printer and fax machine

• Ability to back-up and assist the management team as requested.
• Ability to communicate effectively, both orally and in writing, with co-workers, staff and the public.
• Ability to tactfully explain decisions or present information clearly.
• Ability to perform arithmetic, and count money/change quickly and accurately.
• Ability to learn and accurately perform opening/closing procedures, cash register operation, bank deposit procedure and related paperwork as it pertains to store operations.
• Ability to understand and accept directions and follow procedures.
• Ability to perform both repetitive and varied duties without loss of composure or efficiency.
• Knowledge of sales POS systems. Net Suite and RMH/RMS (Retail Management Hero/System)

• Management Style– Belief in empowering employees using coaching and positive motivational techniques
• Organizational Skills– Results orientated, can meet high standards, goals and objective
• Accountability Style– Holds employees accountable for standards and serves as a mentor in their professional development; open to 360-degree feedback
• Collaborative – Sees value in working and forging effective relationships with others
• Teamwork– Willing to work as part of a team, enjoys sharing credit with colleagues
• Problem Solver– Ability to simplify complicated issues and develop traditional and nontraditional solutions
• Integrity– possess the highest ethical standards, trustworthy and transparent
• Interpersonal Savvy– ability to relate and build constructive relationships with employees, customers, clients, and board members
• Composure– ability to remain calm and collected under…