Inside Sales Manager

Franklin

WH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. Franklin

WH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS, Franklin

WH is equally focused on energy management software while also providing top level service to our partners and customers. Franklin

WH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.

We are seeking a candidate to fill our Inside Sales Manager position. Candidate will possess renewable industrial sales experience needed to provide management direction and support to our Inside Sales team. This position requires the advanced selling skills required to create, organize, and execute a wide variety of proactive programs to increase company sales. Along with the ability to create a culture of excellence in customer service and the attitude of problem solver to the customer base.

Must have a minimum of 5 years of sales management experience.

This role is an onsite position based at our San Jose Headquarters.

• Manage and lead our Inside Sales team for the achievement of sales goals.
• Assume responsibility to create, identify, manage, and close sales opportunities.
• Assist Inside Sales Support team with technical questions related to product performance, applications directly or through guidance to available resources.
• Provide leadership/direction to Inside Sales Support team in responding to customer needs.
• Actively use customer data base information to manage assigned accounts and communicate on-going sales activity to Leadership Team.
• Identify new opportunities, provide product/application support and build/develop customer relationships.
• Create measurement metrics for Inside Sales Support group based on performance.
• Work with other groups inside the company to solve issues and make improvements.
• Hold people accountable for their job tasks and responsibilities.
• Review and improve inside sales processes and create training program.
• Work with our suppliers on programs, issues, and relationships.
• Qualify, Onboard and Train Installers to use Franklin
  
  WH products.

• Strong professional sales, customer service and communication skills
• Ability to create an environment of excellence in customer service with a solution-based attitude.
• Ability to recognize sales opportunities beyond the customer’s perceived needs or requirements.
• Capacity to focus, motive, and lead the Inside Sales team in a disciplined, effective manner to achieve the goals of the company.
• Ability to build and sustain relationships with customers.
• Ability to read, analyze and interpret technical documents and specifications.
• Ability to write and communicate effective business correspondence to leadership team, sales team, and customers.
• Proficiency in Office 365 required, CRM experience preferred.
• Management experience required, and 4 Year College degree preferred.

Franklin

WH offers a competitive salary plus fully comprehensive benefits and a performance bonus package based on an annual objective achievement. Our generous benefits package includes:

• a 401(k) Retirement Plan.
• medical/dental/life/disability program.
• PTO, and sick days.
• Life insurance and long-term disability.

Franklin

WH is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Agency applications will not be considered.