VIP Sales Manager Germany

VIP Sales Manager, Germany

Berlin, Germany
• Business Development – Institutional Sales
• Full-time
• Remote

The institutional sales team provides an opportunity for you to take ownership and build your institutional/high-net‑worth clientele. You will be a part of an exciting journey from onboarding a client to their first crypto instrument, to customizing a crypto product for your client that the market has never seen before. As part of our operations team, you'll have a diverse scope working with stakeholders such as sales traders, account managers, and sales managers, and be part of scaling up our expanding infrastructure.

As our VIP Sales Manager, you will be responsible for the acquisition and monetization of high‑volume traders within the  Exchange. This role sits at the intersection of Business Development and Premium Client Services, requiring a results‑driven individual who can navigate complex financial needs and deliver custom‑tailored incentives. You will navigate VIP clients toward the right product, attend key industry conferences, and collaborate with internal teams to refine our offerings for the world’s most advanced crypto users.

• Identifying and reaching out to potential VIP clients (high‑volume/advanced traders).
• Navigate VIP clients toward the right products and monitor OKRs and KPIs.
• Customizing innovative solutions and incentives tailored to high‑value customers’ needs (e.g., new perks, product features).
• Maintaining ongoing contact with VIP clients, tracking feedback, and recommending product improvements.
• Providing timely, satisfactory customer service and issue resolution for VIPs, liaising with internal teams.
• Attending conferences and community events to engage with potential VIPs and increase awareness.

• Strong network in high‑net‑worth/advanced crypto traders.
• 4+ years of experience in selling premium financial/crypto products to sophisticated users and advanced traders.
• Track record of monetizing high‑value client relationships.
• Demonstrable track record of initiating, managing & monetizing relationships with clients or partners (e.g., driving business results with clients & partners).
• Excellent command of professional written & oral English (plus local language); writing & presentation samples are welcome.

• Competitive salary
• Medical insurance package with extended coverage to dependents
• Attractive annual leave entitlement including birthday and work anniversary
• Work flexibility: flexi‑work hour and hybrid or remote set‑up
• Internal mobility program offering diverse scope for career alternatives
• Visa card provided upon joining

is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way.  values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.