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Strategic Enterprise CS Manager Retention
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-08-26
Listing for:
Council on Legal Education Opportunity (CLEO)
Full Time
position Listed on 2026-08-26
Job specializations:
-
Sales
Customer Success Management, SaaS Sales
Job Description & How to Apply Below
Cleo Communications US, LLC seeks a senior Customer Success professional to manage a large portfolio across the full customer lifecycle, driving expansion and renewals. You will meet with senior stakeholders, deliver QBRs, and tie Cleo’s platform to business outcomes while maintaining rigorous data hygiene in Salesforce and Planhat.
Ideal candidates will have 5+ years in enterprise software/SaaS customer success, a track record of GRR/NRR targets, and experience with Planhat and Salesforce.
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