Account Manager

Overview Of Role

We are looking for a skilled and experienced

We are looking for a skilled and experienced Account Manager who will be responsible for managing specific customer accounts, ensuring their requirements are met, and driving satisfaction. The ideal candidate will have a strong understanding of technology, excellent communication skills, and a proven ability to nurture client relationships to achieve business objectives.

• Manage assigned customer accounts to achieve revenue targets.
• Work to optimize pricing strategies and manage YoY rate discussions.
• Drive customer satisfaction through proactive engagement and issue resolution.
• Identify and develop new business opportunities within existing accounts and support new client acquisition.
• Ensure accurate sales forecasting for managed accounts.
• Collaborate with internal teams to improve overall account management processes and efficiency.
• The role includes NA and international business travel as required.

• Accomplishment of annual ASP and wafer quantity targets for assigned accounts.
• Effectiveness in delivering Engineering / Technology services to clients.
• Successful management of process transfer activities for customers.
• Accuracy of forecast allocation mix performance for managed accounts.
• Quality and quantity of orders/bookings from assigned customers.
• Annual Customer Satisfaction Rating for managed accounts.

• Education:
  
  Minimum of BS degree, master's degree in EE or MBA preferred.
• Experience:
  
  7-12 years of related experience in semiconductor technology and customer-facing business management, preferably in a sales or account management capacity.
• Proven ability to develop and maintain strong relationships with key stakeholders, both internally and externally, including executive-level interactions.
• Demonstrable skills in account management, negotiation, problem-solving, and a strong customer-centric approach.
• Ability to perform effectively under pressure and deliver results.
• Proactive ability to identify and pursue new opportunities within existing accounts and support the team in developing new client relationships where TSMC is not currently represented.
• Ability to work effectively with internal departments to ensure adequate capacity allocation for major accounts and facilitate successful ramp-to-volume, yields, and cycle time.
• Ability to generate accurate forecasts based on a deep understanding of customer requirements and market insights.
• Current with semiconductor trends, insights, and displays intellectual curiosity.

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world's leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world's leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer…