Associate Account Manager

Associate Account Manager

Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a start-up. In addition to the U.S. headquarters and other facilities in the U.S., the company has international presence in Asia, Europe, and the Americas.

Solidigm will continue to lead the world in innovating new Memory technologies with aspirations to be the #1 NAND memory company in the world. At Solidigm, we view problems as opportunities to define innovative solutions that hold the power to change the world and unleash the potential technological needs that the future holds. At Solidigm, we are One Team that fosters a diverse, equitable, and inclusive culture that embraces individual uniqueness and empowers us to bring our best selves to deliver excellence in support of Solidigm's vision and mission to be the go-to partner for optimized data storage solutions.

You can be part of the takeoff of an innovative business that develops cutting-edge products, delivers strong business value for customers, provides an engaging workplace for its employees, and serves a greater impact on the world. This is a golden opportunity for the right applicant to join us and help design, build, and lead Solidigm. We want a diverse team of dedicated professionals who will not just be Solidigm team members but contribute to how we shape the future of the organization.

We are seeking applicants who will grow and thrive in our culture; be customer inspired, trusting, innovative, team-oriented, inclusive, results driven, collaborative, passionate, and flexible.

This is a commissioned role. The Associate Account Manager is an entry-level sales and account management role within Solidigm's Global Sales Group (GSG). Solidigm is a leader in advanced NAND technology and SSD solutions serving Hyperscaler, OEM, Neocloud and NAS customers. This role supports account teams in developing customer relationships, coordinating internal execution, tracking account priorities, and contributing to business outcomes across assigned accounts.

The ideal candidate is customer-focused, detail-oriented, and motivated to develop commercial, operational, and technical knowledge in the semiconductor and storage industry. Successful candidates will have the opportunity to work directly with some of the world's largest AI infrastructure, cloud, OEM, and storage customers while developing the commercial and technical skills required for future Account Manager roles.

Key Responsibilities

• Support account managers and Field Applications Engineers (FAEs) in understanding customer needs, tracking account priorities, and ensuring timely follow-through on customer requests.
• Develop foundational knowledge of customer requirements, Solidigm products, sales processes, and market dynamics to support opportunity identification and account growth.
• Assist in preparing customer-facing materials, meeting follow-ups, business reviews, forecasts, and internal updates for strategic and tactical account discussions.
• Coordinate with Sales, Engineering, Strategic Planning, Global Operations, and other cross-functional stakeholders to support customer execution and business commitments.

Operational Responsibilities

• Create, maintain, and update account plans, opportunity trackers, customer action logs, and account documentation.
• Maintain accurate opportunity information, meeting notes, customer contacts, and sales activity records in CRM systems.
• Support pipeline development, forecast preparation, design win tracking, and revenue reporting in partnership with account leadership.
• Partner with internal teams to help resolve customer issues, coordinate deliverables, and ensure effective operational, logistical, and technical support for assigned accounts.

Required Skills and Competencies

• Ability to travel up to 50%
• Strong interest in sales, customer engagement, semiconductor technology, cloud infrastructure, data centers, or enterprise storage solutions.
• Ability to learn technical concepts quickly and communicate product, supply, and business information clearly to internal and customer audiences.
• Customer-focused mindset with strong follow-through, responsiveness, and commitment to supporting account teams in a fast-paced…